Device & Patient Tech Support
Our tech-support-as-a-service offering, "Your Digital Health Concierge" means that you spend more time on patient care, while we provide your patients with personalized technical support.
Our team has expertise with device issues, error codes, and typical patient issues. We offer assistance with both device setup and troubleshooting.
We can provide support under your brand by email, text, 1-800 phone line, and even video. We also have priority access to RPM manufacturers for higher levels of support.
Timely and reliable support of multiple devices, and patients with different backgrounds, needs, and languages. Same-day resolution and industry best SLAs.